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Including all taxes I accept the Cancellation policy ACCOMMODATION AND TOURS
Cancellations made more than 60 days from check-in date will receive a 100% refund of the deposit paid or the option of a credit, which is valid for one year from cancellation date.
Cancellations made between 60 and 31 days from check-in date will receive a 70% refund of the deposit paid or the option of a credit, which is valid for one year from the cancellation date. Cancellations made between 30 and 10 days from the check-in date will receive a 30% refund of deposit paid. Cancellations made less than 10 days from the check-in date will forfeit the deposit paid.

AIRPORT TRANSPORTATION
Cancellations made more than 24 hours prior to the scheduled pick-up time will receive a 100% refund of the deposit paid. Cancellations made less than 24 hours prior to pick-up will forfeit the deposit paid.
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Where do I find my booking confirmation? What is payment on arrival? Why book with us?

LIFESTYLE

Let us help you find the relaxation and peace you came looking for. Get spoiled in one of our beachfront spas, or drink a cocktail while enjoying a delicious dinner. Just feel how the stress flies away!

It could be a back and foot massage while listening to the Caribbean sea waves striking on a cliff, or maybe a Yoga class on a deck feeling the breeze in your face, it may be a walk around downtown shopping exquisite handcraft or that beautiful hand-woven clothing. Or even having a delightful dinner with candles while listening to seagulls and the waves, or having a cocktail enjoying some world music or a local jazz band.

Whatever you need to feel that comfort feeling of relaxation, we have it here, with some many options to choose from: one of our world class spas on the beach, shopping site, and many restaurants and bars ready to satisfy your taste.

Book your reservation through our concierge services and let us guide you into a breathtaking experience for your senses!


TRAVEL IN STYLE

Concierge Selection

  • luna-llenaLuna Llena

    C. 6 Sur entre C. 9 y 11 Sur, Col. Veleta, TulumLuna Llena is located in a new subdivision of Tulum called La Veleta, a quiet and peaceful area.