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Cancellations made more than 60 days from check-in date will receive a 100% refund of the deposit paid or the option of a credit, which is valid for one year from cancellation date.
Cancellations made between 60 and 31 days from check-in date will receive a 70% refund of the deposit paid or the option of a credit, which is valid for one year from the cancellation date. Cancellations made between 30 and 10 days from the check-in date will receive a 30% refund of deposit paid. Cancellations made less than 10 days from the check-in date will forfeit the deposit paid.

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Cancellations made more than 24 hours prior to the scheduled pick-up time will receive a 100% refund of the deposit paid. Cancellations made less than 24 hours prior to pick-up will forfeit the deposit paid.
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TULUM TRAVELER TIPS

These are a few tips for traveling to Tulum, Mexico that will go a long way to making your vacation magical.

Tulum, Mexico has been a favorite spot for travelers for many years. People continue to flock to this small Mayan town that sits on the edge of the Caribbean Sea to enjoy the amazing food, the lively night life, the wonderful people as well as the tropical paradise setting. These Tulum travel tips will ensure that your vacation is amazing.

Tulum Travel Tip #1: Bring Sunscreen- apply sunscreen at least 30 minutes before going out in the sun and reapply after swimming.

Tulum Travel Tip #2: Know the sun- The sun is hotter here then in many other places in Mexico. Be aware of how much time you are spending in the sun.

Tulum Travel Tip #3: Drink lots of bottled water- It is very easy to get dehydrated. Bottled water is available everywhere.

Tulum Travel Tip #4: Visit a cenote – One of the true wonders of the Yucatan and a once in a lifetime experience. Cenote Calavera is just one of many cenotes in and around Tulum.

Tulum Travel Tip #5: Go kite boarding – the unofficial sport of Tulum

Tulum Travel Tip #6: Bring comfortable sandals- for exploring Tulum pueblo, the beach and the ruins

Tulum Travel Tip #7: Visit Xel-Ha all Inclusive- Every activity and experience that the Rivera Maya has to offer in one location and at an all-inclusive price!

Tulum Travel Tip #8: Bring pesos with you- there are atms around Tulum but having some local currency with you will make getting around easier

Tulum Travel Tip #9: Talk with taxi drivers about the price when you get into a cab before heading to your destination. You can also ask the reception desk at your hotel for general prices.

Tulum Travel Tip #10: Visit the ruins- Tulum is the only Mayan city built on the ocean. Bring a towel and swimsuit for the great beach located at the base of El Castillo exclusively for those who are visiting the ruins.

Tulum Travel Tip #11: Pack light- not much is needed here and there are lavanderias (laundry mats) all over town.

Tulum Travel Tip #12: Bring or rent snorkel equipment – there is a whole world under the water that you will want to explore.

Tulum Travel Tip #13: Eat a meal at El Tabano- This charming eclectic restaurant on the other side of the beach road keeps patrons full and happy.

Tulum Travel Tip #14: Bring pepto or Imodium- just in case you start to feel sick.

Tulum Travel Tip #15: Bring bio-degradable bug spray – the mosquitoes here can get intense. Bio degradable will help protect the eco system here.

Tulum Travel Tip #16: Have a nice dinner on the beach in the moon light- a magical experience on the pristine beaches of Tulum

Tulum Travel Tip #17: Visit Sian Ka'an bio reserve- This is a must for any visitor.

Tulum Travel Tip #18: Rent a bike and really get to know all the corners of Tulum.

Tulum Travel Tip #19: Listen to live music at Puro Corazon on Tulum Beach- Sit back and take in the sounds while enjoying tapas and a killer margarita.

Tulum Travel Tip #20: Use todotulum's travel concierge services to help you plan your perfect vacation.