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Cancellations made more than 60 days from check-in date will receive a 100% refund of the deposit paid or the option of a credit, which is valid for one year from cancellation date.
Cancellations made between 60 and 31 days from check-in date will receive a 70% refund of the deposit paid or the option of a credit, which is valid for one year from the cancellation date. Cancellations made between 30 and 10 days from the check-in date will receive a 30% refund of deposit paid. Cancellations made less than 10 days from the check-in date will forfeit the deposit paid.

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Cancellations made more than 24 hours prior to the scheduled pick-up time will receive a 100% refund of the deposit paid. Cancellations made less than 24 hours prior to pick-up will forfeit the deposit paid.

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TULUM CENOTES

The cenotes are water holes in the jungle produced by a process of dissolution and collapse of limestone terrain located above an underground network of caves and rivers.

Playing a vital role for the Maya in this dry country, a “cenote” was also a place of worship.

The Mayans believed these wells as a means of communication with the gods of the infra-world, the chasm representing a mouth. They were used as fresh water supply, but also as a place of worship in which offerings or sacrificial victims were thrown.

The cenotes are water holes in the jungle. They are produced by a process of dissolution and collapse of limestone terrain located above an underground network of caves and rivers. These geological formations are typical in the Yucatán Péninusle , which thus form natural sometimes large sinks.

In some, there are fresh water in surface and deep seawater. Between the two is a trouble zone where waters mix, called “halocline” which causes a sudden temperature change called the “thermocline.

Casa Cenote
Carr. Tulum-Puerto Juarez Fracc. Tankah Caribe Lt. 32 Mza. 3, TulumLocated 11 km from Tulum, boasting an underground cavern which flows into the sea, is also excellent for swimming and snorkeling.
Cenote Cristal (Naharon)
Carr. Tulum- Chetumal Km. 3, TulumThis is actually 2 cenotes, one on the left side of the highway (Cristal) and one on the right side (Escondido) that join through an underwater tunel.
Cenote Angelita
Carr. Tulum-Chetumal Km. 17 , TulumCenote Angelita is an advanced scuba diving cenote with a circumference of approx. 100 ft. (30 m.) and a depth of 200 ft. (60 m.) located 17 km. southwest of Tulum pueblo.
Cenote Carwash (Aktun Ha)
Carr. Tulum-Coba Km. 7.5, TulumCar Wash (Aktun Ha) is famous for its delicate rock formations. Before the discovery of Sac Aktun and Nohoch, it was considered the area's most beautiful cave.
Cenote Escondido (Maya Blue)
Carr. Tulum-Chetumal Km. 3, TulumThis is the less crowded cenote in the area, located south of Tulum. After a short walk through the jungle, you can swim with hundreds of fish.
Cenote Dos Ojos
Carr. Tulum-Puerto Juarez Km. 17, TulumLocated 13 km to the north of Tulum, Dos Ojos is the second greater cave system of the world consisting of massive columns formations, crystal clear water, and a huge cavern zone.
Gran Cenote (Sac Aktun)
Carr. Tulum-Coba Km. 4, TulumEl Gran Cenote is located about 4 km from Tulum on the road to the Mayan ruins of Coba.
Cenote Pet Cemetery
Carr. Tulum-Puerto Juarez Km. 13, TulumThis recently opened cenote, charms with its stunning formations of stalagtites and stalagmites and because of its remoteness, you can really enjoy the nature.
Cenote Calavera
Carr. Tulum-Coba Km. 2, TulumCenote Calavera (also known as Temple of Doom) is located about 5 minutes drive west of Tulum and is surrounded by Jungle. Calavera is the Spanish word for skull.

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