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Cancellations made more than 60 days from check-in date will receive a 100% refund of the deposit paid or the option of a credit, which is valid for one year from cancellation date.
Cancellations made between 60 and 31 days from check-in date will receive a 70% refund of the deposit paid or the option of a credit, which is valid for one year from the cancellation date. Cancellations made between 30 and 10 days from the check-in date will receive a 30% refund of deposit paid. Cancellations made less than 10 days from the check-in date will forfeit the deposit paid.

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Cancellations made more than 24 hours prior to the scheduled pick-up time will receive a 100% refund of the deposit paid. Cancellations made less than 24 hours prior to pick-up will forfeit the deposit paid.
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ESENCIA

Set on one of the best beaches in the Riviera Maya, Esencia, a member of Small Luxury Hotels of the World, offers the soothing sound of the water with incredible views, sophisticated cuisine with rustic simplicity, personalized butler service and luxurious amenities.

Set on one of the best beaches in the Riviera Maya, Esencia, a member of Small Luxury Hotels of the World, offers the soothing sound of the water with incredible views, sophisticated cuisine with rustic simplicity, personalized butler service and luxurious
amenities.

Located on Playa Xpu-ha, approximately 45 minutes south of Cancun, on 2 miles of white sand beach and 50 acres of lush green gardens.

Choose from 29 ocean and garden view guest rooms, suites and cottages. All accommodations feature furnishings crafted from native woods, bright and airy white walls and floors, twelve foot high ceilings and mahogany louvered doors and large windows that frame tropical garden and sea views. Other features include 600-thread-count Egyptian
cotton sheets, duvet covers, glorious down pillows and Molton Brown amenities; extra-large bathrooms with double rain-shower heads; and private chef and butler service for those who wish. Décor is all in white, simple and elegant, with deep colorful accents and ‘tapete’ stone inlays on the floor.

Sal y Fuego, meaning salt and fire, specializes in international modern sophisticated cuisine with a Mexican flair. The atmosphere is enhanced by its view, which overlooks a cenote, an underground fresh water pool that is illuminated at night.

Esencia hosts gatherings by the beach, pool or garden with full service and entertainment.

Guests at Aroma can enjoy the first pampering organic spa in the Riviera Maya offering an array of face and body treatments and therapeutic baths incorporating pure indigenous fruits, plants and herbs. All spa products are organically certified and chemical-free. An herb garden near the spa is the main source for body treatment ingredients.

Esencia offers two main pools, one for families and one for adults-only; two private pools for the cottages and 12 plunge pools.



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